Data and Security
At Contech we have taken strict and stringent measures to ensure that all the data and information provided by our client will be kept confidential and strictly the property of our client.
As data is a primary asset of any organization, it's security is essentialand it's processing represents a concentration of valuable assets in form of information, equipment and personnel.
Data Confidentiality and Security Policy
The building in which Contech BPO has its production floor has been certified as zone 4 earthquake resistant with all safety features like fire alarm etc. ContechBPO is divided into three well-defined zones (front office & Admin, Production, and Network) with protected and non-protected areas.- The Data received from the client during the time of processing in any form such as hard copies or softcopies is destroyed or returned back after the completion of the work.
- Our professional firewall system restricts the users to surf or access unauthorized sites on the internet.
- The Firewall even restricts the rights of all the users within the company.
- A written Non-Disclosure Agreement (NDA) is obtained at the time of joining from each of our employees.
- Entrance in operations area is restricted by finger print software, as per HIPAA privacy requirements.
- The server for our website is SSL protected, encrypting all the files that pass through our website.
- Limited access to the network through login IDs and password protection.
- CDs, DVDs, pen drive, disk drive or any other storage devices are not allowed in the individual PCs and in office premises without prior permission from authorized management team members.
- Passwords and access controls are well defined for authorized internal persons.
We sign customized non-disclosure agreements and copyright protection agreements at our client's request. Please contact us for any further query on info@contechbpo.com.