Domestice BPO-Telecom
We have state of art infrastructure at our premises. With a setup of 80+ workstations, we have more than 100 employees working in 3 shifts 24x7.
Our center is entirely equipped with latest tools and technology for any procedural assistance to our staff or our clients.
Call Center Services
Contech's BPO and Call Center Services includes inbound, outbound, telemarketing, technical, email and chat support, Recruitment and Payroll services for Telecom, BFSI, Hospitality & Travel, Healthcare, and Retail Sector.Research & Marketing
- Surveys and Analytics
Sales/Customer Acquisition
- Sales Helpdesk
- End 2 End Sales (FOS) & Cross Sell/Up Sell
- Order Processing
Support Services
- 24x7 help desk & Welcome/Notifications
- Customer Account Management
- Enquiry Handling & Complaints Resolution
- Technical Support
- IVR/Email/Chat Support
Retention
- Renewal
- Grievances Management
- Win Back
- Collections Management
- Loyalty Management
Human Resource Management Outsourcing
- Recruitment
- Payroll Processing
- Statutory Compliance
Why US?
- 24x7, High Quality Services
- Experienced Staff
- Scalable Processes
- Best Possible Price
- Secure Systems and Processes