Client Speaks
We are here to assist you with any of your queries related to outsourcing. At Contech we try our level best to make outsourcing a risk-free and a pleasurable experience for our clients.
Frequently Asked Questions
| Question: | Where are you Located? |
| Answer: | Contech BPO is located in US, UK and India. |
| Question: | What are your current business lines/services? |
| Answer: | BPO (Call center services-Domestic and International), Medical Transcription, and Sheet Music Engraving. |
| Question: | How do I contact you? |
| Answer: | Please send us your detailed requirements on info@contechbpo.com or contact us on USA Direct: 1 407 557 2142 or UK Direct No 129-632-6188. |
| Question: | What is your staff strength? |
| Answer: | We have a qualified staff of more than 100 employees working in 3 shifts, 24 by 7. |
| Question: | What is your Turn around Time? |
| Answer: | With our staff strength of more than 100 employees and easy availability we can turn around your requirement within your specified time limits. |
| Question: | Can you handle large volume projects? |
| Answer: | We have worked on many voluminous projects and have accommodated required resources to execute capacious projects. E-mail us your project details for a Free Quote.. |
| Question: | What are your rates/charges? |
| Answer: | At Contech we provide a customized quote totally based on your requirement after executing a small trail run. Send us your project requirement with some sample on info@contechbpo.com. |
| Question: | Are your operations compliant with international and domestic operating standards? |
| Answer: | We understand the importance of regulations (TRAI, HIPAA, AHDI) and we are committed towards all the compliances. We ensure all our call center staff and data, medical transcriptionists and coders, music engravers follow specific industry and departmental compliances strictly. |
| Question: | How do you take care of the confidentiality of the data provided? |
| Answer: | To ensure the confidentiality of our client’s data, we sign Non-Disclosure or Confidentiality agreements with them. To know more about our confidentiality policy, please Click here. |
| Question: | What are your business hours? |
| Answer: | We work 24 by 7, 365 days a year to provide immediate support to our clients from all over the world and different time zones. |
| Question: | Do you have a local number where I can call on? |
| Answer: | Our local number for USA is +1-407-557-2142. / UK is 129-632-6188 |
| Please contact us for any further support on info@contechbpo.com. | |