We are here to assist you with any of your queries related to outsourcing. At Contech we try our level best to make outsourcing a risk-free and a pleasurable experience for our clients. |
Frequently Asked Questions |
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Where are you Located? |
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How do I contact you? |
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What is your staff strength? |
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How do I send my work and receive the final files? |
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What is your Turn around Time? |
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Can you handle large volume projects? |
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What are your rates? |
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Are you HIPAA Compliant? |
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How do you take care of the confidentiality of the data provided? |
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What are your business hours? |
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Do you have a local number where I can call on? |
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FAQs for Medical Transcription
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How do I send voice files to you? |
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What is your Turn around Time for Medical Transcription Services? |
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How experienced are you MT’s? |
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Which music engraving software’s are you familiar with? |
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How do you charge for Music Engraving services? |
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In which format do you accept the files? |
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What about the copyright protection of the works we send to you. How do you guarantee it? |
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Answers for Frequently Asked Questions |
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Where are you Located? |
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Contech BPO is located in the western part of India i.e. Gujarat, Ahmedabad, which is approximately 300 miles north of Mumbai. |
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How do I contact you? |
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Please send us your detailed requirements on info@contechbpo.com or contact us on USA Direct: 1 407 557 2142 or India Direct: +91 79 65469851/52. |
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What is your staff strength? |
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We have a qualified staff of more than 100 employees working in 3 shifts, 24 by 7. |
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How do I send my work and receive the final files? |
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You can send us your work through secured FTP Server, E-mails or any other secured web interface. We have SSL secured site wherein you can upload your documents on your Login once you register with us. |
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What is your Turn around Time? |
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With our staff strength of more than 100 employees and easy availability we can turn around your requirement within your specified time limits. |
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Can you handle large volume projects? |
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We have worked on many voluminous projects and have accommodated required resources to execute capacious projects. E-mail us your project details for a Free Quote.. |
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What are your rates? |
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At Contech we provide a customized quote totally based on your requirement after executing a small trail run. Send us your project requirement with some sample on info@contechbpo.com. |
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Are you HIPAA Compliant? |
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We understand the importance of HIPAA regulations and we are committed towards all the compliances of HIPAA. We ensure all our medical transcriptionists and coders follow HIPAA compliances strictly. |
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How do you take care of the confidentiality of the data provided? |
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To ensure the confidentiality of our client’s data, we sign Non-Disclosure or Confidentiality agreements with them. To know more about our confidentiality policy, please Click here. |
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What are your business hours? |
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We work 24 by 7, 365 days a year to provide immediate support to our clients from all over the world and different time zones. |
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Do you have a local number where I can call on? |
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Our local number for USA is +1-407-557-2142. |
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Answers for Medical Transcription
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How do I send voice files to you? |
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You can send us voice files in any of your preferred audio / video formats, via secured FTP Server or any other secured web interface. We have SSL secured site wherein you can upload your documents on your Login once you register with us. |
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What is your Turn around Time for Medical Transcription Services? |
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We offer one of the fastest turn around time for medical transcription services from 4 hours to 24 or 48 hours depending upon your requirement. |
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How experienced are you MT’s? |
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Our Medical Transcriptionists have minimum 4 to 5 years of experience and reaches up to 10 to 12 years. This allows them providing high quality transcripts within small turn around time. |
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Answers for Music Engraving |
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Which music engraving software’s are you familiar with? |
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We have worked on Finale, Solero, Sibelius and we are even aware of other software’s like Cakewalk, pyro, score and others. |
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How do you charge for Music Engraving services? |
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We offer rates totally based on your requirement. Our quote models are Per Bar, Per Part Page, Per Score Page, Per Measure, Per Hour etc. for page formatting and clean up we provide a customized quote, after executing a trail run. |
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In which format do you accept the files? |
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We receive files in PDF, MUS and even handwritten format from our clients. |
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What about the copyright protection of the works we send to you. How do you guarantee it? |
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To ensure the security of the data provided by our clients, we sign a “copyright protection agreement” or a “non-disclosure agreement”. |
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Please contact us for any further support on info@contechbpo.com. |
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